How do I get a stall?
If you are interested in becoming a vendor please see the exhibitors section of the website
Can I still get autographs if I don’t attend?
If you are unable to attend the event you can still pre-order autographs from http://www.showmasterssales.com/
How can I volunteer?
Please visit our crew information page
Where can I send guest suggestion?
We all want the big names to attend the event and there are a number of factors that go into booking guests but if you have any unusual suggestions them you can submit them via the Showmasters forum
How can I pay for stuff?
The items sold by Showmasters can be paid for in advance through our online shop or on the day using cash or all major payment cards. If you wish to pay for autographs using a card, then you will need to visit our sales desk to purchase credit card vouchers which can be exchanged at the autograph desks. We have a number of vendors in attendance but they may not all accept card payments so please bare this is mind.
Can I give the guests a gift?
As there are a lot of people who want to meet our guests their time is precious. The photo shoots occur very quickly and so this is not a suitable time to offer a gift if you have one. If you do wish to give something the best place to do this is at the desk when you are getting your autograph. Please don’t be offended if they are not able to open it in front of you this is purely down to time constraints.
Can I just talk to a guest?
We have a number of people who want to meet our guests and as such it is not always possible to allow people to just come up for a chat, particularly when they have a large queue. If the guest has a quiet queue, however, you are welcome to have your chat.
Who do I talk to if I have a problem?
If at any point during the day you have any issues, your first port of call would be to speak to our Pit Bosses (our senior crew in red) but if for some reason they can’t help, you can ask to speak to someone on our info desk. Please note that it is very hard for us to rectify any issues you have after the event so please do highlight these at the time so we can assist in making your visit enjoyable.
What do I do if I lose something or find something lost?
If you find an item, then please hand it into a member of the crew who will make sure it gets to the info desk. If you lose an item, please visit the info desk with the full details of what it is that you have lost. If they do not have the item, you can leave your details with them in case it gets handed in at a later stage.
I need to leave early but have paid for activities.
Our activities can occur throughout the whole day so please keep this in mind when booking travel arrangements. We are not able to expedite you in the queues or move activities due to travel arrangements being made too early or late.